the real customer questions we test — where you ranked in each AI's answer
#1 · Top = named first · Mid = further down the list · Absent = not mentioned
Customer question
Assistant
AI search
Best plumber in Leeds for a boiler replacement
#1 · Top
#2 · Top
Emergency plumber near me open now Leeds
Absent
#4 · Mid
Who can service my combi boiler in Leeds
#2 · Top
#1 · Top
Trusted gas engineer in the LS6 area
#3 · Mid
Absent
Cheapest boiler repair Leeds
Absent
Absent
Underfloor heating installer Leeds reviews
#2 · Top
#3 · Mid
Heating engineer for a landlord gas certificate
#4 · Mid
#2 · Top
Bathroom plumber recommendations Leeds
Absent
#6 · Low
Your 10-step action plan
specific, prioritised fixes — not vague "do more SEO"
1
Add a dedicated "Emergency call-outs" page
You're absent from every "emergency plumber near me" answer. Create a page stating your response times, hours, coverage area and an emergency phone number. AI models cite concrete, specific pages — this is your single biggest gap and an easy win.
quick efforthigh impact
2
Get 15+ recent Google reviews that name the job and the area
The competitors beating you have more recent, keyword-rich reviews ("boiler replacement in Leeds"). AI leans heavily on review signals for trades. Text your last 20 customers a review link and ask them to mention the job and town.
medium efforthigh impact
3
Build a location page for each area you serve
You appear for "LS6" but vanish for other postcodes. Add a short, genuine page for each area (Headingley, Chapel Allerton, Roundhay…). This is why you're named in some local queries and invisible in others.
medium efforthigh impact
4
Put your Gas Safe registration front and centre
Two rivals are described as "Gas Safe registered" in AI answers and you aren't. Add your Gas Safe number to your homepage, footer and every service page so it's unmissable to both customers and the AI.
quick effortmedium impact
5
Add an FAQ page answering the exact questions customers ask
Mirror the real questions in this report ("how much is a boiler replacement in Leeds?", "do you do landlord gas certificates?"). Question-and-answer content is exactly what AI assistants pull from when they recommend a business.
quick effortmedium impact
6
Make your name, address & phone identical everywhere
Your details differ slightly across Google Business Profile, Checkatrade and Yell. Inconsistent listings make AI less confident naming you. Pick one exact format and match it on every directory.
medium effortmedium impact
7
Fully optimise your Google Business Profile
Set the correct primary category (Plumber / Heating contractor), list every service, add 10+ recent photos and answer the profile Q&A. AI assistants cross-reference Google Business Profile constantly — a thin profile is a big reason rivals get named first.
quick efforthigh impact
8
Publish transparent pricing guidance
You're absent from every "cheapest boiler repair" and cost-related question. Add a simple "from £X" guide (call-out fee, boiler service, replacement range). AI strongly favours businesses that actually answer the price question customers are asking.
quick effortmedium impact
9
Add recent job case studies with area + service
Short write-ups like "New combi boiler install, Roundhay LS8" give the AI fresh, specific, local proof to cite. A handful of these, updated regularly, is exactly the signal that lifts you in local answers.
medium effortmedium impact
10
Get listed on the trade directories customers trust
Claim consistent profiles on Checkatrade, Which? Trusted Traders and the official Gas Safe Register "find an engineer" tool. AI leans on these trusted third-party sources when deciding who's safe to recommend — two competitors appear on all three and you're on none.
medium efforthigh impact
With a subscription
Your live dashboard, updated every month
A one-off report is a snapshot. Members get the whole picture — tracked automatically, month after month.
Your score over time
0▲ 31 in 6 months
JanFebMarAprMayJun
Every report, saved
click back through your full history
Jun report72▲6
May report66▲6
Apr report60▲5
Mar report55▲7
Feb report48▲7
Jan report41—
Alerts when things move
emailed the moment your standing changes
●Aire Valley Heating overtook you in AI search results
●New competitor appeared in recommendations: QuickFix Leeds
●Your overall score rose 6 points since last month
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